We have Openings For Customer support &Technical Support (voice,Semi voice,Non voice) inTop Bpo's Technical Voice. Location : Hyderabad Any graduate ,including BE/B.Tech,Undergarduate(0-5)Experience Good communication skills Must speak fluent English 4.Willing to work in Night Shifts Customer Care Executives. 1.Under Graduates/Graduate/PG.(Fresher 0 EXP - 5 Years Maximum Experience) 2.Excellent Communication skills in English. 3.Willing to work in Night Shifts Location : Hyderabad Please forward this mail to your friends and relatives who are interested for the above position Note :IF This Job Not suitable to your Profile.Please Ignore Contact : HUCON SOLUTIONS HR:Mounika CONTACT:7396016110 MAIL:[HIDDEN TEXT] Interview Walkin Details: Monday – Saturday(10 am – 4 pm)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases