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Walkin- Infosys BPM- Hiring for Process Specialist / Process Executive (Voice Process) for Mysore

Keywords / Skills : Voice Process, Call Center, BPO, Voice Support, Inbound, Technical Support, Outbound, Customer Support, Customer Care Executive, International Call Center, International BPO

1 - 5 years
Posted: 2019-03-11

Industry
IT/ Computers - Software
Function
Customer Service/ Call Centre/ BPO
Role
Technical Support Executive ( voice)
Education
Any graduate
Stream:
Any
Posted On
11th Mar 2019
Job Description
Infosys BPM- Hiring for Process Specialist / Sr. Process Executive (Voice Process) for Mysore on 13th & 14th Mar 2019 (Wednesday & Thursday)

Mention DS-Mahadev Vamsi on your resume before submitting

Please ask your friends /Colleagues also to walk for the drive if their profile matches the requirement.

Interview Details:

Date : 13th & 14th Mar 2019 (Wednesday & Thursday)

Time : 10 AM to 12PM

Venue :

Infosys BPM Limited

No 350, Hebbal Electronics City

ILI building c 16, 1st Floor

Hootagalli, Mysore – 570018

POC : Ritu

Job Description

Title: Sr.Process Executive / Process Specialist (Voice )

Skill – Voice

Experience: 1 - 5yrs

Education/Experience: Any Graduate/PG with 1+ years

Shift : Should be open for 24*7 Shifts

Job location : Mysore

JOB DESCRIPTION

• Excellent written & oral communication

• Experience in any voice customer support process .

• Flexible to work in 24/7 shifts

• Good written and verbal communication (English) skills

• Have the ability to multi task and meet the targets within defined timelines

• Good experience in MS Office tools – Excel, PowerPoint, Word, Outlook etc.

• Good Analytical Skills

• Good team player. Should help the team to meet the defined SLA.

• Possesses deep dive knowledge of at least one of the HR functional areas (Payroll, Benefit, etc.)

• Experience in Voice process

• Problem analysis and resolution

• Knowledge Management-Documentation, reports

IMP NOTE – Must carry mandatory Documents while attending interview :

• Appointment & Relieving letter (Previous Employers – if applicable)

• Current employer offer letter and Salary revision letter with annexure (if applicable) – whichever pertains to your current salary.

• Last 3 months salary slips.

• 10th Mark Sheet & Board Certificate

• 12th Mark sheet & Board Certificate

• All Graduation Mark Sheets (Each year separate mark Sheet or consolidated mark sheet& University Certificate)

• All Post-Graduation Mark Sheets or consolidated mark sheet & University Certificate.(if applicable).

• ID Proof – Pan card

• Address Proof – Aadhar card/Voter ID/Passport/Driving license

• Resume

• Passport Size Photo

Disclaimer:

• Laptop or any electronic device is not permitted with campus.

• Original Government ID card is must for Security Clearance

Please share this opportunity among your network of friends/colleagues."

Thanks and Regards,

Mahadev Vamsi

Process Specialist| Talent Acquisition-India|Infy HR



About Company

Infosys BPM ltd
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