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Walkin Drive on 20th July 2019 for Avaya SME

Keywords / Skills : Avaya, Voice, avaya, ANS , Gateways, Avaya SME , Troubleshoot, Avaya Messaging server, ANS , Gateways, CIC servers , Subject matter expert

8 - 12 years
Posted: 2019-07-17

Job Description
Job Description:
  •          Configure and Troubleshoot Avaya Call Managers, Avaya SBC, Avaya Session Manager, Avaya System Manager, Avaya Meeting exchange, Avaya Logger and Avaya Messaging server and Avaya Conference.
  •          Provide 2nd and 3rd level support for the entire Voice Services organization.
  •          Proficient with resolving issues with Call Manager, Session Border Controllers, ANS , Gateways, CIC servers and media servers.
  •          Excellent Knowledge on supporting technologies Avaya solutions.
  •          Overall responsibility for the operation and security of the Avaya IP telephony environment.
  •          Design, implement and support the multiple contact center applications that are being used by the various business.
  •          Share knowledge and collaborate with other team members along with other Voice Services team.
  •          Stay current with new releases of applications features and enhancement
  •          Participate in the design, setup, configuration and support of complex Avaya, Interactive Intelligence call routing, recording, IVRs etc.

About Company

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.7 billion company with 115,200+ professionals across 90 countries, helping over 903 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).

We are part of the USD 19 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership
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