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Walk-in for Technical Support Engineer On 21st April 2018 @ Xavient Digital, Noida

Keywords / Skills : Technical support, Tech Support, International voice, calling, BPO, Routers, Switches, Technical helpdesk, IT helpdesk, IT service desk, IT Help Desk, Technical Support Associate, Helpdesk

0 - 2 years
Posted: 2018-04-16

Job Description
Excellent communication skills, both written and verbal.
Extensive PC experience with understanding about troubleshooting, ISP and operating System.
Good understanding of Network Industry concepts (including WAN, LAN, WLAN).
Experience supporting Enterprise class Routers, Switches in a Global Network Environment.
Hands-on experience with Windows/Linux/Mac OS environments.
Ability to provide step-by-step technical assistance, both written and verbal.
Proficient in handling escalation calls.
Any Networking Certifications will be an added advantage.
Prior international voice calling experience would be an advantage.
Perform quality tasks for team as an additional responsibility.
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