Role: Sr. Engineer/Lead – Networking
Work Location: Chennai
Training Agreement: 24 months
Shift Timings: US (CST / PST time)
Technology: NMS/SIEM, Linux, Network Security
-Deliver high-quality technical assistance for Network & Security Manager (NSM), Security Analytics (JSA) and JUNOS Space network management software.
-Provide hardware and software technical support, including configuration assistance and troubleshooting of devices and other peripheral networking equipment.
-Document and reproduce customer related networking problems, and escalate the case to L3 for timely resolution.
Be a customer advocate for documentation, timely resolution of issues, for problem reproduction and escalation.
-L2 engineers to mentor newly hired support engineers and peers in technical areas of specialty.
Skill Set Required:
-Must have working knowledge of network and service management concepts, networking protocols [L2-L7] and high availability.
-Must have sound knowledge of Linux system level troubleshooting.
-Must be experienced in large-scale software applications deployment, configuration [config files and script based] and debugging.
-Extensive background in internetworking, TCP/IP, LAN, WAN and Security technologies required.
-Superior verbal, written communication and customer handling skills.
-Proven experience with Network Management/Element Management Products (understanding of FCAPS, SNMP) and areas such as CLI, NMS Northbound Interfaces, XML and XSLT is desirable.
-Proven experience with any Security Information and Event Management (SIEM) product like Arcsight, QRadar, RSA -NetWitness Suite, SolarWinds Log & Event Manager, McAfee Enterprise Security Manager
CSS Corp Pvt Ltd
Unit -B(2) Ground Floor,
ITPB Bangalore – SEZ
Bangalore – 560 066
Contact – Yuvarraj Kesavan - HR
Date : Sep 8th & Sep 9th – Saturday & Sunday
Time : 10 AM – 1 PM