The role of a Process Leader is to ensure that the assigned team delivers the promised service to its clients by following the agreed procedures. The Process Leader is responsible for ensuring process compliance across his team. He is responsible for providing domain as well as product (Third Party and TopSource Products) expertise to his clients and to his team. He is responsible for identifying essential training requirements for his team. He is also responsible for suggesting improvements to existing processes and assisting the Project Manager in transitioning new projects into his team. He is also expected to identify automation opportunities for the processes handled by his team.
The Process Leader is responsible for the day-to-day management of the team, and for providing input for quarterly and annual reviews of each team member.
The Process Leader reports into a Project Manager or Senior Project Manager and is expected to escalate issues related to client servicing and resource allocation challenges. Some of the key the responsibilities include the following: •Booking of invoice in AP and raising of invoice in AR. •Preparation of ledger, BRS,MIS reporting, Accruals and prepayments. •Indirect Taxation like TDS and Service tax calculation, payments and return filing •Liasoning with auditors and Statutory offices. •End to end accounting up to Finalization of annual accounts
Candidate Profile •Must have 3 plus years experience with minimum of 1 year experience in handling a team •End to end accounting experience •BCom / MCom / CA Inter/ MBA ( Finance) Personal Characteristics •Should have excellent written and spoken English. •Should be able to work independently with minimum supervision •Good Team player •Hard working and ready to work extra hours to meet the project deadlines. •Motivated, self-starter individual with high level of integrity, intensity and activity with a can-do attitude. •Disciplined process oriented work style •Able to work effectively under pressure •Ability to work equally well either independently or as part of a team
Experience: Min: 3 Yrs Max: 5 Yrs Job Location : Pune Salary : As per Market standards Contact Person : Pawan Kumar Email id : [HIDDEN TEXT] Please don't call us if Interested then please Walk-In with updated from 12th November to 30th November 2018 between 11.30 AM and 5:30 PM at our office in Pune. (Full address mentioned below
TopSource Infotech Solutions Pvt. Ltd 3rd Floor ,Gamma 1 Giga Space, Viman Nagar Opp. Maruti Showroom Pune-411014 *Kindly carry a copy of your updated resume when you visit us
TopSource is a global outsourcing specialist. We provide end to end solutions in the fields of accounting, finance and payroll for UK and India based companies. The services that we provide are payroll and accounting outsourcing. We use our product Portico to support and enhance the services that we provide. For details about Top source, please visit our website: http://www.topsource.in , http://www.topsource.co.uk
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases