Java Developer/Tech Leads Experience: 4+ years Job Location: Bangalore. Job Description: Strong experience in design and development of Core Java and J2EE based applications Design, develop, test and deliver high quality software/solutions. Excellent knowledge of OOPs concept Hands on experience in developing web services (SOAP/REST) Experience on working with Frameworks like Struts/Spring Should have worked on Hibernate/iBatis Working knowledge of databases such as DB2 / Oracle / any other databases Should have participated in, and be familiar with, SDLC and Agile (Scrum) project methodologies. Should have excellent communication, presentation and client management skills Should be a good problem solver, quick learner.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases