MaxVal Group provides technology-enabled solutions and expert services to our clients on Intellectual Property Management thereby reducing risk, cost, and inefficiency by streamlining operations. MaxVal helps clients build a better IP portfolio and maintain their competitive edge.
Since 2004, MaxVal has served clients ranging from start-ups to Fortune 100 companies. We are currently looking to hire freshers for our requirements in various departments. Below are the requirements from our end. We are looking to partner with colleges like yours who can provide us quality students.
Degree : BA English, B.Sc. (any specialization), BCA, B.Com Year of Passing : 2017 & 2018 Desired Skills : Good communication and Analytical skills
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases