Keywords / Skills : Vice President, IT Manager, CTO, Software Engineering Manager, Head of development, development manager, Vice President, executive, software, engineering, remote, work from home, Business Management, Business Process Management, SaaS
In our business, we set aggressive quarterly goals for our products, which are driven by our product management team or the overall IT strategy. A VP of Engineering is expected to lead their team towards achieving these goals. Our management process is to set weekly targets with daily check-ins to ensure we are on track to achieving the quarterly results.
The VP of Engineering will manage a team of 5-15 Software Engineering Managers and ensure the team solves their challenging software problems. You must continuously improve the quality of your team's performance by coaching the low contributors and replacing them with top global talent when necessary.
The individual will leverage their technical depth as a former developer and architect to push the team towards a high standard of technical excellence, and achieve the organization's quality bar.
It is expected that you will be monitoring the team’s daily and weekly performance using our proprietary tools. The responsibility is to identify obstacles and offer coaching to improve productivity.
The VP of Engineering will be expected to run deep-dives into problem-solving with their teams and leverage past technical expertise in Software Development, Quality Assurance, Cloud Infrastructure, and automated deployments using CI/CD tools.
The individual will work closely with our Fortune 500 customer executives as well as key executives within Trilogy or other affiliated companies.. The candidate is expected to be a seasoned professional with excellent English communication skills who can effectively manage executive relationships.
The VP of Engineering will report to a SVP and will serve as a vital member of the global executive team.
This is a global leadership role for a seasoned software development leader, not a first executive role for a manager
Bachelor’s Degree in Computer Science is mandatory (MS or Ph.D. preferred)
Minimum of 15 years of software engineering experience
Minimum of 2 years in a senior software engineering management position such as CTO, Head of Development, or VP of Engineering
Minimum of 5 years in a hands-on development role in C++, Java or .NET architecture
Led a team of at least 50 software engineers within the last 3 years where you were responsible for goal setting, performance measurement, and hiring/ firing decisions (direct reporting lines)
Proven experience in building high-performance teams and scalable best-practices in an engineering organization
Recent experience with DevOps teams
Proven ability to use metrics as a key driver in your decision-making processes
Proven and recent experience of setting aggressive goals for your teams using SMART principles
At least 1 year of experience managing an organization that makes use of IaaS, PaaS, or SaaS
Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases