As a good career counsellor, you need to help them with services & deliverables provided by organization. You will keep yourself updated with industry updates, new developments and policies made by education departments. You need to research industry segments and competitor company profiles, follow up on leads and opportunities, and coordinate with other team mates for achieving personal & company targets. Industry- Education Management, Education Consulting, Career Guidance Employment Type- Full-Time Job Functions- Career Counselling, Pitching products and/or services, Data Analysis, Identifying & follow up new sales leads
Exzellenz Career Shapers Pvt Ltd is the first mover & market leader in education
consulting business. Comprising of an energetic, enthusiastic and creative team, Career Shapers has expanded within a short span of time to a team of 25 people and over 2 locations in Bangalore & Noida, growing further very aggressive. We do provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions for helping their students in respective counselling & admission process. We work with some of the top Indian universities like VIT, Manipal, SRM, Dayananda Sagar, Presidency, Bharath, Sathyabama and many more for promoting their academics programs.
For more details please go through our website- www.mycareershapers.in
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases