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Voice Process Executive for Concentirx

Company Name Confidential

Keywords / Skills : BPO Executive, International Voice, Inbound, UK Shift, US Shift, International Call Center, BPO Call Centre, Customer Care Executive, International BPO, BPO Fresher

1 - 3 years
Posted: 2019-03-16

Job Description
Responsibilities:
• Take ownership of customer issues reported and see problems through to resolution
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
Eligibility Criteria:
• Excellent communication skill
• Comfortable to work in 24*7 shifts
• Ready to join immediate
Shift & Transport:
• Rotational shift
• 5 Days working with 2 split week off
Cab facility provided for 7pm to 7am night shift


Work Location:
• Manyata Embassy Business Park, Nagawara, Bangalore

If interested share your UPDATED RESUME on [HIDDEN TEXT]


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