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Voice Opportunity for Customer Support in BPO.Call Andrew @ 9538804043

Keywords / Skills : Customer Support, Call Center, Customer Care, Night Shifts, Voice Process, Semi Voice Process, US Shift, UK Shift, US Shift, Inbound Process, Up Selling, Banking Process, Mortgage Process.

0 - 5 years
Posted: 2018-09-15

Nationality
India
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Stream:
Any
Posted On
15th Sep 2018
Job Description
Job Description

Job Description

Dear All,

Greeting form The Job Factory!

!!*Big time hiring with TOP BPO MNCs Customer Support*!

Client :Cognizant,Mphasis,Aegis,FADV,First Source,24/7,HGS,Capita.

Post : Customer Support Analyst/Senior Customer Support Analyst /Specialist

Experience : 0.6months in International Voice

Qualification : Any Graduate/10+2+3

Location : BANGALORE

CAB : 2 WAY CAB PROVIDED

SHIFT : Rotational / US Shift

Excellent communication with international voice experience

Job Description:

Candidate should possess excellent oral and written communication skills

Candidate should have 6months to 6years of experience in Customer Support Voice Process.

Prior experience in Customer Service industry will be an added advantage.

Should be open to work in Night shift

Responsible for dealing with International Clients

Responsible for dealing with Clients Queries

Minimum of two years of customer interaction or customer support experience strongly preferred, either by phone or face to face

Previous experience mentoring peers or leading a project strongly preferred

Previous negotiation skills strongly preferred

Must be willing to work in an environment that requires some amount of phone-based customer interaction

Proficiency with expert computer functions including MS Office suite strongly preferred

Previous experience mentoring peers or leading a project strongly preferred

Previous negotiation skills strongly preferred

Must be willing to work in an environment that requires some amount of phone-based customer interaction

Proficiency with expert computer functions including MS Office suite strongly preferred

Interested candidate please feel free to call me on the number given below:

CONTACT PERSON : Andrew

CONTACT NUMBER : 9538804043.

E MAIL ID : [HIDDEN TEXT]

"The Job Factory" - NETWORKING FOR A BETTER FUTURE "

" IF YOU ARE NOT INTERESTED IN THIS PROFILE... KINDLY FORWARD THIS MESSAGE TO AL L YOUR FRIENDS & RELATIVES -

THANKS IN ADVANCE ...."

" BEST WISHES THE JOB FACTORY TEAM "



About Company

The job factory is a 9 year old recruitment center for BPO we have more than 30 active clients, we places several candidates were they have fulfilled with the job and process
About Recruiter
Job Factory
HR Executive
The Job Factory
...
Skills I hire for Customer Support, Technical Support, Team Lead, Collections, International Process, Mortgage
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