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Voice & Accent Trainer

Keywords / Skills : voice and accent trainer, Soft Skills Trainer, Voice Coach, communication trainer

1 - 7 years
Posted: 2019-08-14

Nationality
India
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Voice & Accent Trainer
Salary
2.50 - 4.00 lacs
Posted On
14th Aug 2019
Job Description
Greetings From Vibrant HR Consultancy..

We have Immediate Openings For Voice & Accent Trainer


Designation - Voice & Accent Trainer 

Location - Bangalore  


CTC- Upto 4L

Shift- US Shift 

Desired Skill -
 
  • Good Communication Skill
  • Should Have technical knowledge of English Communication - intonation , syllabus, Punctuation, Parts of speech etc
  • Willing to work in night shift
  • Should have exp of working as a voice coach for a transactional process
  • Good knowledge on customer service and call handling skills
  • Willing to work with Operations to understand the coaching Opportunities
  • Needs to process presentation , feed back and coaching skill to conduct new hire training
  • Monitor Calls and do SBS to Improve communication and soft skill of the technicians
  • Provide Coaching & feedback to enhance agent performance on C - Sat
  • Prepare and implement action plans
  • Analyse the coaching / training needs of the agents & supports them in delivery
  • Participate in calibrations to ensure consistent scoring & feedback delivery approach
If you are interested please share updated profiles to [HIDDEN TEXT] and contact 9343075322. 

Thanks & Regards,

Supriya 
Vibrant HR Team


About Company

Welcome........


Vibrant HR Consultancy Services is a professional recruitment firm catering to the needs of various companies across verticals. Vibrant is based out of Bangalore & services clients across India. Since our inception, we have been in the business scenario with a mission of serving the companies with the speed and quality that is required.
About Recruiter
Ramya
HR Executive
Vibrant Hr Consultancy
...
Skills I hire for Medical rep,Legal,operations,customer support
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