The candidate should have developed end to end projects in accounting and financial packages in the verticals of Super Bazzar, Pharmacy, Bar and restaurants, Hotels, factories etc. The candidate has to work individual and should be able to test the application on his own. If the candidate knows Python it will be an added advantage. The application will be using crystal report for is reporting purpose. The candidate has to convert foxpro 2.5 dos application to visual foxpro9. This requirement very urgent.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases