Vacancy for VBS Trainer for Hyderabad Posted on -August 10, 2018 Vacancy for VBS Trainer for Hyderabad Designation: VBS trainer Domain: Telecom Experience: Minimum 2 to 3 years in training preferably sales. Salary: Rs. 24000/ - to Rs. 28000/ - plus perks Location: Hyderabad1. Minimum Graduate and MBA would be given preference 2. Has to be exposed to prepaid sales and training. 3. Should be very good in English . 4. Should be open to travel . 5. Experience in field training would be given very high preference. 6. Should understand the nuances of refresher training and on-the-job training. 7. Should be very good in excel and powerpoint
T & A Solutions T & A Info Solutions is an offshore software outsourcing company from India offering software development services to Worldwide. We have specialised in providing Offshore development services exclusively for Shipping / Marine industry. Our offshore software outsourcing services and solutions are designed with a focus on secure, scalable, expandable and reliable business systems. We provide high quality services at low costs to our esteem Clients.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases