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Vacancy for Sr. Specialist, CARE Training / English Language Trainer for Ahmadabad location.

Keywords / Skills : CARE Training, English Language Trainer, MIS skills

2 - 4 years
Posted: 2018-09-20

Industry
IT/ Computers - Software
Function
IT
Role
Trainee
Trainer/ Faculty
Posted On
20th Sep 2018
Job Description
We have one new opportunity for the role of Sr. Soft Skills / English Language Trainer for Ahmedabad location.

Position Type: Fulltime
Working day: Weekly 5 days
Shift: Rotational
· 07:00 AM to 04:00 PM
· 11:30 AM to 08:30 PM
· 09:30 PM to 06:30 PM

Benefits :
Mediclaim, Life insurance etc.
30 Paid time off / paid leave
Learning work environment
Free Transport / Cab Facility in Night shift
Subsidized Food Facility in Canteen

Job Description:
We are hiring Sr. Specialist, CARE Training specifically an English Language Trainer who will implement training / activities curricula primarily for English communication, and soft skills to support the individual and organizational performance of personnel in multi-channel centers (email, phone, chat, social media and self-service) worldwide and facilitates required program. The curriculum modules, courses and programs will be designed & delivered to support the Cimpress guiding principles and vision of world-class customer service. This person must be able to multi-task in a fast-paced environment that is results and detail-oriented. This individual must be a self-starter who devises creative and individualized solutions and executes them quickly. This position reports to the Manager, CARE Learning - Ahmedabad. 

Responsibilities: 
  • Training employees on English Comprehension, Written English and Spoken English 
  • Ascertain the above needs by creating and conducting right kind of assessments 
  • Develop and deploy innovative methods / modules for the above. 
  • Ensure the people in the sessions meet the objective of being able to understand, write and read English. 
  • Take responsibility of inspiring participants and making sure they learn. 
  • Develop innovative ways to make sure English becomes natural language for the participants when they go back to their work. Track and publish the performance of coached/trained employees. 
  • Regular calibration and connect meetings with operations and other teams to understand the needs and find out effectiveness of the programs already delivered. 
  • Contribute to the learning team through various initiatives other than language training. 
  • Working in collaboration with different functions on various projects 

Must have Functional Skills: 
  • Public Speaking skills, Effective Feedback skills 
  • Communication Skills, MIS skills 
  • Module design and delivery based on location 
  • Proficient in English & Hindi 
  • Good didactical skills as well as Facilitation skills 

Nice to have Functional skills: 
  • TNA/TNI Tools and methods 
  • Effective note-taking skills 
  • Effective meeting management 

Must have Competencies: 
  • Interpersonal and Collaboration skills 
  • Planning Skills 
  • Basic Project Management 
  • Effective Time Management 
  • Creative Problem solving & co-creating solutions 
  • Decision Making 
  • Partnership 
  • Structured and Independent working style 

Good to have Competencies: 
  • Engage and develop talent 
  • Skilled Influencer 
  • Innovative Mindset 

Behavior Competencies: 
  • Action-oriented 
  • Adaptability 
  • Autonomous & Motivated 
  • Service Oriented Mindset 
  • Confident & Open -minded


About Company

Leadersource Consulating
About Recruiter
kalpana wadkar
Sr. Recruitment Business Partner
Leadersource Consulting LLP
...
Skills I hire for Hr Executive
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