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Vacancy for Customer Support in Kolkata ( Immediate Joiners required)

Keywords / Skills : BPO, KPO, Call Center, Customer Care Executive, MNC, Inbound, Fresher, International Call Center, Customer Service, Graduate, Undergraduate, Non Voice,

0 - 5 years
Posted: 2019-04-06

Job Description
WALKIN & SPOT OFFER (Limited Vacancy)

Excellent opportunity to start you career in leading MNC


INTERVIEW DATE :Monday to Friday (10am-3pm)

Education Criteria:

Fresher candidates (18-36 years of age).

Any Graduate / Undergrad / Diploma / Masters

Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred.

CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible.

Candidates pursuing any regular course or any of the above course are NOT eligible.

Candidates pursuing or completed Distance Course are eligible.

Job Profile : Customer Service and Technical client/customer dealing over phone & emails,

Helping customers solve technical issues with computers

Handling Customer information with Integrity and Sensitivity.

Answering questions from customers about the features and capabilities of Products.

Handle complaints and objections effectively should try to resolve the same without escalation.

Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving.

Skills Required:

Excellent spoken and written communication skills.

Typing Skills: 25 WPM 85% accuracy

Basic understanding of the components of a computer and peripherals

Contact NO- Pritam @8276850804 or
Drop a mail with your attached cv at: [HIDDEN TEXT]

About Company

2COMS consulting Private Ltd. started operations in 1999 as a recruitment and staffing solutions company and since then has been successful in placing 5000+ candidates in the top IT and ITES companies.

2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.

2COMS focuses on verticals like KPO / BPO / IT / Insurance, Banking and Finance / Telecom and Retail Pharma / Sales.

2COMS offers its clients end to end recruitment solutions tailor made to suit all kinds of manpower requirements.

Since its inception, 2COMS, with its domain expertise, enhanced business performance combined by focused insight and innovation, has gained a sound reputation amongst companies in businesses across all industries.

By Formulating effective strategies, we have gained a sound reputation of a premier staffing and recruiting Company, enabling us to attain the leading position in the industry. We are the preferred recruitment partners tomost of our clients. 2COMS efficiently services large-scale recruitment needs of its clients by its focused and integrated approach of flexibility, effective strategy, business expertise and powerful research capabilities.
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