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US Semivoice Process Associate / International BPO / Customer Care Service / Customer care Executive

Keywords / Skills : Non Voice Bpo, International BPO, BPO, Call center, Outbound, Fresher, US Process, International, Voice Process

0 - 1 years
Posted: 2019-05-11

Customer Service/Call Centre/BPO
Customer Service Executive (Non-voice)
Any graduate
Posted On
11th May 2019
Job Description

This position performs outbound calls to potential and current customers to qualify them as Sales/Leads to the Clients

Roles & Responsibilities :

o Candidate will work in the Lead Generation process.

o Handling US Outbound/Inbound Customers with a Shory & Simple Script Process and confirm basic Information from Customers and transfering them to US Clients

o Identify and assess customers’ needs to achieve satisfaction

o Build sustainable relationships and trust with customer accounts through open and interactive communication

o Meet personal/customer service team sales targets and call handling quotes

o Follow communication procedures, guidelines and policies

 Experience : 0-1Years

 Shift : Night Shift (05 days in Week)

 Qualification : Any Under Graduate/Graduate/Post Graduate/Dropout can apply

Interview Dates: Monday to Saturday

Interview timings: 11:00AM to 09:30 PM

Venue Address:- Plot no-48, Mega Hills, Ayyappa Society

Landmark: Metropillar-34, Lane beside BATA showroom, Near Madhapur petrol Pump.

Contact:- HR
                    7675960891, 8886948653

About Company

Leads Interactive Solutions is a US-based lead generation company it’s been in the business for the last 6 years, around 150+ agents are working across the world (The US, Colombia, India). Leads Interactive is working on different leads type generation like Auto, Health, Life, Home up to 11 campaigns. As existing, Leads Interactive is generating the leads only through call centers and from 2013 it focused on generating the leads through Digital Marketing (SEM, Social Media etc.,). Leads Interactive has an offshore office in India at Hyderabad and they are in operation from January 2014 and located at Madhapur with excellent infrastructure and providing similar facilities as top MNC’s. With the features of Food at office, Tea, and snacks.

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