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US International Inbound BPO is Hiring for Voice / Chat Call Centre Salary 20-27K/M Call 9779924404

Keywords / Skills : BPO, CallCenter, International CallCenter, Voice Process, KPO, Fresher BPO, Freshers, CSR, Domestic BPO, International BPO, Inbound, Team Leader, trainer, Quality Analyst, MIS, KPO, Backend, Chat, Email, Non - Voice, Technical Support, Helpdesk, Desktop Support, IT Helpdes

0 - 5 years
Posted: 2019-10-23

Nationality
India
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Marketing & Communications
Role
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
Technical Support Executive ( voice)
Fresher
Education
Bachelor Of Technology (BTech
BE)
12th Class (XII)
Salary
2.50 - 3.50 lacs
Posted On
23rd Oct 2019
Job Ref code
Connecting The Dots
Job Description
Hey There!!!

We would like to invite you to Join No 1 BPO Company in India with strong presence in Tri City Chandigarh
You will be part of 80,000+ people strong largest multicultural team in the company, serving 190+ global clients with Omnichannel Customer Service, Process Optimization and Automation
Company in India has world-class, award-winning security measures and complies with all Security Standards and Regulations. Known for quality offerings and outstanding people practices, recognized as the No 1 BPO Company and employer of choice in India by global research and consulting firms.
 Contact Sourabh @ 9779924404 for Job Interview
We are Hiring Customer Support Associates  to work for the Inbound International Process ( Voice & Non Voice Chat / E-Mail Process)

Candidate must have Excellent Communication skills in English & should be willing to work in Rotational  Shifts

Your Role:
• Provide a "wow" experience for our customers by going the extra mile – enquiries are via email / chat , or via phone call
• Help implement new efficiencies and process to improve our customer service and speed
• Provide solutions to problems quickly and efficiently
• Design email responses to leave customers happy and satisfied
• Work closely with customer service team to support and motivate each other

We need someone with:
• A caring and sympathetic nature
• Excellent people and social skills
• Very confident telephone manner
• Fast paced worker (at the computer) and thinker to achieve daily KPIs
• Must be a confident typist and have excellent grammar
• Ability to multi-task while providing up-to-date responses to all customers enquiries in real-time
• Excellent command of English language
• Excellent written communication
• Positive attitude
• Creative problem solving ability
• Ability to gain customer trust and gratitude, turn them around
• Youthful attitude to empathise with customer
• Ability to work efficiently under pressure and to stay cool
• Strength to work under pressure and maintain composure, this team has busy times and daily challenges

What this job will give you:
  • Being part of a friendly, fun, upbeat team
Support and development of your personal skills

  • Fun events every month
  • Satisfaction from being part of a fast growing BPO

  • We practice an attitude of gratitude
  • Freshers with good communication are eligible for the job
  • Handsome Salary with Incentives
  • 5 Days work International, Domestic 6 Days
  • Cab facility for pick & drop from home
  • Growth Opportunity for those who want to work long term
  • 15 Days Free Guest house for outstation candidates
  • State of Art Infrastructure , Fully Air Conditioned.
  • Cafeteria, Gym, ATM & other facilities within premises
  • Located in centre of town with good public transport facility
  • Good PG accommodation available nearby office.

Note :- We don't charge any kind of Consultancy Fee or Registration amount for our services

Best Regards,
Sourabh Bakshi
Team Connecting The Dots
+91 9779924404




About Company

Connecting The Dots is a highly personalized career service for BPO professionals. It connects you with an exclusive job market offering a vast selection of Contact Centre jobs in the Chandigarh and Mohali.
With the aid of digital technologies we constantly segment the job market according to market needs. Our aim is to enable our candidates to make the right career choice.
Who says finding or filling a job has to be difficult?
Let your search start & end right here with us!
We Connect Talent with Opportunity!
About Recruiter
Sourabh Bakshi
Founder
Connecting the Dots
...
Skills I hire for BPO,KPO,HR,IT
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