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US Healthcare / AR Caller / Customer Support / Sat & Sun Fixed off / Contact Priya @ 9900037877

Keywords / Skills : Bpo , International Call Center , Technical Support Engineer , Customer Support Executive , Voice Process, International BPO, Call Center, Inbound, Outbound, Customer Support, AR Caller

1 - 5 years
Posted: 2019-08-12

Job Description
Hi,

One day interview process, Only one round apply with relevant experience.

Process- AR Caller (US healthcare process)

Call HR - Priya @9900037877
Email - [HIDDEN TEXT]

Designation - Customer support officer.

Ensures efficient processing of denials and appeals. Meets cash collection goals by reviewing , analyzing , completing , and submitting appropriate documentation based on payer requirements.

Conducts research and provides updates and current status of collection efforts using the appropriate data management systems.

Performs extensive follow - up and collections for third parties , resolving issues that are adversely impacting claims payment.

Communicates information and ideas to make system - wide process improvements. Updates data regarding changes and modifications in plan benefits and other contract information relevant to billing or claims follow up and collection processes.

Completes special projects as assigned.

Serves as a communication link to various departments , external payers or vendors by developing positive relationships with managed care organizations and outside agencies , and clinical areas within the organization. Performs liaison services to both internal and external customers providing assistance in billing , collections and claims resolution.

Reviews and responds to correspondence and inquiries generated by third party payers. Provides medical record copies and other pertinent information to the appropriate sources throughout the collection process.

Assists with education of internal staff and external customers to bring about the timely , accurate , and cost effective

Adjudication of all claims.

Works collaboratively with other departments to facilitate the insurance collection process and to improve overall cash collection.

Communicates team barriers , process flow or productivity issues to the supervisor / manager. Assists team members with on-boarding , operational support and training. Assists in resolving claim issues requiring additional oversight by tracking and trending information and conducting root cause analysis.

Monitors the status of denials , appeals , and claim errors by using work queues and conducting routine , periodic follow up and collection on previously researched claims items. Monitors , reviews , and suggests revisions or updates to existing forms , documents , and processes required to secure timely payment.

Ensures completeness of claims by following national , local , and internal billing requirements promoting prompt and accurate submission and payment. Maintains awareness of current regulations. Initiates practices that support current regulations.

To be scheduled for Interview

Call HR - Priya @9900037877
Email - [HIDDEN TEXT]

Please forward the mail to all your friends who fit the criteria.

Please do refer your friends.
Venue

Black & White Business Solutions
#721, 2nd floor, CMH Road
Indiranagar, blore-38
Landmark: OPP MK Retail, Next to Andhra Bank.
Above AMAARAA showroom.
Land Mark: Next to Andhra bank or Opposite to MK Retail.
************ find in google map***************

Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.

*************PLEASE DO REFER YOUR FRIENDS*************


About Company

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.
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