URN130123 - Marketing Head : Steel Role - Sales Marketing - Responsible for maintaining and building a brand asset value for the company by operating as the creator , manager , monitor and guardian of the br Job Seekers || Proctor Consulting Marketing Head : Steel Job Id URN130123 Job Title Marketing Head : Steel Essential Qualification Any PG Requisition Opening Date 03 - 9 - 2013 Location New Delhi Industry Steel Function Sales Marketing Job Objectives Responsible for maintaining and building a brand asset value for the company by operating as the creator , manager , monitor and guardian of the brand TMT. Detailed Job Description Develop strategic marketing plans for global B2C and B2B marketing ecosystems based upon the needs of the brand and the market environment. Understand competition business through market intelligence and create scenarios of likely competitive activity and their impact on the business. Evaluate target markets; identify buyer needs and services to meet customers` needs as per the steel market. Establish thought leadership around pertinent industry domains by creating industry recognized programs and provide differentiation in a highly competitive market. Develop best practices and procedures for creating and executing a measurable marketing communications plan. Set up teams and brand management processes.
Relevant Competency Ability to take responsibility and manage a team. Necessary knowledge , skills and attitudes for building strong , mutually valuable relationships with peers , managers in other business units / functions of the organization , external clients and vendors. Excellent Communication skill. Any Post Graduate with 20+ yrs of experience in steel industry. Compensation Best in industry.
Forward To Friend Marketing Head : Steel Type The Characters Shown Her Desired Candidate Profile Please refer to the Job description above
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases