o Solid background and knowledge of Adobe Creative Suite o Demonstrated success in delivering visually pleasing designs o Strong knowledge of colour theory, page layout and typography o Strong verbal, written and visual communication and presentation skills. o Be a creative problem-solver and an effective communicator. o Ability to adjust to changing priorities. o The ability to prototype in HTML and CSS. o Powerful and exemplary portfolio of previous projects and work products produced o Good understanding of multichannel digital strategy. o Open to feedback and knows how and when to defend design choices. o Should have done a course in Graphics or Animation o Should know Photoshop and Illustrator. o Internet Savvy with experience in MS Office. o Very Good Command over English
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases