URGENTLY REQUIRED DATA ENTRY OPERATORS (10 POSTS) AT OUR BANGALORE-PEENYA OFFICE. MINIMUM QUALIFICATION: 10TH / AGE: LESS THAN 20-21 / MUST BE VERY GOOD IN MATHEMATICS, BASIC COMPUTERS, WORD, EXCEL, BASIC HARDWARE & INTERNET KNOWLEDGE ETC. SELECTED CANDIDATES WILL BE TRAINED IN THE REQUIRED DOMAIN FROM OUR EXPERT TEAM. ONLY SERIOUS, JOB NEEDY, SINCERE, HARD-WORKING BOYS ARE REQUESTED TO APPLY FOR THESE POSTS / NO TIME-PASSERS PLEASE / WEBSITE: www.transvisionsolutions.com / EMAIL: [HIDDEN TEXT] / MOB:08105506753 / 07349748454 / 07259203556
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases