Tech Tricks Jobs Academy is a Govt. of Odisha registered partnership firm There is two division (Recruitment and training). The value created for clients in the last one year has determined our rapid growth and has strengthened our brand.
In short our target is to bridge the gap between the educated and talented job seekers and the employers. Right kind of people is the biggest asset of any organization. Their dreams and goals when appropriately streamlined with any Company's Vision and Mission will take both the parties to bigger heights. Thus it becomes very important to have talented people to work for you; People who see your vision, believe in it and help you achieve it, people you can trust for their talents, dedication and loyalty.
Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skill
Proven work experience as an HR Recruiter or similar role, Familiarity with Applicant Tracking Systems and resume databases, Experience with sourcing techniques, Understanding of referral programs, Solid verbal and written communication skills,
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases