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Urgent Vacancy For Customer Support Executive

Keywords / Skills : customer support executive, good communication skill, Fresher, Excellent Communication, telecaller, Telesales executive, Telemarketing, Graduate, BPO Fresher, Fresher Male, BPO, Mba Freshers

0 - 1 years
Posted: 2019-05-27

Job Description
Job Responsibilities:
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Requirements:
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time 
  • +2(ANY STREAM), any graduate
  • salary -8k -10k
  • freshers can apply


About Company

Tech Tricks Jobs Academy is a Govt. of Odisha registered partnership firm There is two division (Recruitment and training). The value created for clients in the last one year has determined our rapid growth and has strengthened our brand.

In short our target is to bridge the gap between the educated and talented job seekers and the employers.
Right kind of people is the biggest asset of any organization. Their dreams and goals when appropriately streamlined with any Company's Vision and Mission will take both the parties to bigger heights.
Thus it becomes very important to have talented people to work for you; People who see your vision, believe in it and help you achieve it, people you can trust for their talents, dedication and loyalty.

visit website:- www.techtricksjobsacademy.com
About Recruiter
prativa parida
hr
Tech Tricks Jobs Academy
...
Skills I hire for BPO, Fresher, customer service, tech support, online sales, sales executive, marketing
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