Bachat India Consultancy private limited are the Manpower Recruitment Consultants, based in All India. We are specialized in providing manpower solution across all Industries and with huge client base serving them in almost all functional areas at all levels. We are the group driven by the uppermost standard of eminence, veracity, faith and are committed to offer services with dedication. We are well equipped with vast knowledge of the corporate patterns and provide quality human resource services in various sectors.
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases