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Urgent Requirement_Process Trainer_BPO

Keywords / Skills : Process Trainer

1 - 3 years
Posted: 2018-09-13

Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Process Trainer
Posted On
13th Sep 2018
Job Description
To train the new recruits on product and process/soft skills and bring them up to the expected bench mark, before they hit the floor.
Ensuring Improvement of Quality Scores. 
Responsible for complete the training cycle.
Responsible for the certification of the new hire training.
 


Key Skill(s)

About Company

We at HRH Next Services Pvt. Ltd., transform the way customers experience the brand. From identifying prospective customers, nurturing existing ones to up-selling and cross selling products, we take care of customer's complete life cycle. Our solutions are designed to suit service requirements in the most cost effective way and to completely take the load off you. Starting out as Hyderabad Radio House, a 6-decade-old brand, HRHNext has evolved from a consumer durable giant across South India to a business solutions provider offering services to meet the most demanding of business need, i.e., customer interactions.
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