Strong SAP PI advisory exp,Know of ABAP will be a plus,ep of Architect level Evaluation of existing & new PI dep.,ready to build internal PI competemcy B-Shift of US timezone Desired Candidate Profile Please refer to the Job description above
Lumbini Elite Solutions Services Pvt Ltd Lumbini Elite Solutions Services Pvt Ltd Lumbini Elite Solutions & Services Pvt Ltd is a young and dynamic SAP solution provider with focus on business consulting, implementation and support services.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases