Aspire World Immigration is a esteemed & trusted visa filing and domestic recruitment consultancy which started its operations way back in 2009 with an objective for helping the aspirants for Immigration, visa filing and career, and guide them navigate through visa filing and career building procedure, in a better and professional manner and of providing quality solutions in immigration services to individuals, families and corporate clients those who are seeking to settle, work, study, visit or move temporarily or permanently in Canada, Australia, New Zealand and Denmark, Hong Kong, gulf countries and it have its roots engaged with domestic recruitment also which help in building careers of aspirants who are interested in booming their nation India.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases