Aspire World Immigration Consultancy Services LLP is authorized to provide visa consultancy services that guide with world immigration options, such as guiding for relevant documentation for visa filing, assessing the eligibility criteria for applicant. We work with licensed immigration advisors; all the official fee payment if any and form purchasing will be done from the government offices directly as we don't sell anything that can be procured from any government office. The decision to issue or refuse a visa is made solely by immigration officers of respective countries. All applications will be assessed in accordance with immigration visa rules and guidelines. Aspire World Immigration Consultancy Services LLP has no role or influence over the outcome of an application and will not offer any evaluative advice.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases