We haveUrgent requirement for IT Trainer in E-Learning Industry for Mumbai Location.
Qualification- B.Tech/B.E/BCA/B.Sc IT Fresher/Experience
Role and Responsibilities- To motivate the school teachers to use the Software.. To conduct refresher training for the school teachers. To ensure that all the hardware and software provided by Company in the school are working properly. To update the school server with all the new content and Software features. Establish and maintain good relations with school authority. For all technical and content related issues you can report to the Technical Manager & Academic Manager or you can log a call. You need to Maintain software Usage and Call log Reports and discuss the same with the school management & Company Management at the end of the month. Need to collect cheque from the school and deposit the same. For any billing related query you can call to your Reporting Manager.
If interested send your Cv at [HIDDEN TEXT] or call 9748503693
Desired Candidate Profile Please refer to the Job description above
2Coms Consulting Pvt Ltd. 2COMS is a Human Supply Chain company. With over 2500+ employees and a Pan India Presence, we offer services covering Talent Management, Talent Acquisition and Talent Creation Solutions, connecting more than 4000 professionals
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases