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Urgent Requirement for Customer Service Representative/Executive profile for Pune Location

Keywords / Skills : Customer Service, Customer Service Executive, customer service representative, Inbound Customer Service, outbound calls

0 - 3 years
Posted: 2019-06-14

Industry
Any
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Salary
1.50 - 2.40 lacs
Posted On
14th Jun 2019
Job Description
The Customer Service Representative responsible for taking care of the customer's needs by providing

assistance by answering product and service questions; suggesting information about health products and

services.
  • To handle Inbound & out bound Calls.
  • To handle Emails received from the customers.
  • To handle Chats received from the customers.
  • Entering patient information into a customer information system. 
  • Ensuring customer satisfaction.
  • Assisting them with issues/concerns related to their health insurance. 
  • Serving as a backup when other employees are out due to absent staff members.


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