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Urgent opportunity Lead Product Manager- Technical

Keywords / Skills : Cloud, Big Data, Data Science/Analytics, Microservices

2 - 10 years
Posted: 2019-11-19

Job Description
• Responsible for developing inspiring platform/product visions, derived from business needs,
market opportunities, and technology trends
• Using the Working Backwards method, decomposes business requirements and customer
experiences into features and functions that drive the platform/product roadmap
• Works with Technical Program Managers, Developers, UX designers, and internal customers
to define the details behind the business requirements
• Collects and shares user stories with engineering teams
• Acts as the voice of the business customer and accountable for the platform services

• Owns the working backwards document and vision for feature releases
• Identifies gaps and charters new platform capabilities as required
• Makes use of research, user studies, metrics and competitive analysis to understand the
platform and business needs for a platform product
• Compares features for competitive review to inform prioritization within a platform product
• Identifies innovations or performs test and learn experiments to create features that add
more business and customer value for a platform product
• Participates with the business in customer research to inform platform product feature needs
• Contributes near-term input (quarterly) for the platform product portfolio and roadmap
• Makes trade-off decisions on platform product features
• Uses runtime metrics of their services in market as a feedback loop in to the backlog and
balances the priorities against new feature requests
• Exhibits expertise within platform feature area and coordinates with interdependent teams
• Digests business customer requirements (user stories, use cases) and platform requirements
for a platform feature set
• Has visibility into the design of the user experience
• Determines release goals for the platform and prioritizes assigned features according to
business and platform value, adjusting throughout implementation as needed
• Continuously monitors feature development at the feature level
• Reviews product demo with the development team against acceptance criteria for the feature
• Prepares launches and monitors platform performances, adoption, and operational health for
feature sets
• Stays aligned with GTM plans for the feature set
• Identifies issues that will keep the platform features from delivering on time and/or with the
desired requirements and communicates to leadership

• Supports and participates in post-launch reviews and ensures feedback is reincorporated into
the feature
• Works with internal teams and customer service to identify, classify, and prioritize feature-
level customer issues
• Develops and implements new metrics into measurement techniques; works with
development teams to develop reports to monitor them
• Independently identifies and researches anomalous performance; escalates findings to senior
• Coordinates internal forums to collect and identify feature-level development opportunities
• Owns and manages product documentation; enables self-service support and/or works to
reduce overhead
• Identifies feature risks from business and customer feedback and in-depth analysis of
operational performance; shares with senior leadership
• Establishes a network within the organization; begins to build internal and external networks
• Mentoring team members
• Assists with candidate selection and onboarding

All About You
• Obsess about delivering the best end-to-end customer experience
• Own the problem space and do what it takes to design and deliver the complete product
• Collaborate with peers to deliver consistent technology and experiences across our portfolio
• Demonstrate sound technical and business judgment
• Be able to read code (Java, C++, etc), collaborate with designers & architects, rapidly learn
new technologies, and choose the right technologies and solutions
• Debate the merits of options with engineers, architects, designers and business teams to
drive the right trade-offs
• Dive deep into the intricacies of the customers’ context, the technical code or architecture,
and the operational characteristics of the product
• Communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Ensure features and associated documentation are clear and easily consumable by other
engineering teams
• Demonstrated experience building organizational relationships, partnering with and
influencing teams while commanding the respect of the individuals on the team
• Product development or engineering experience
• Experiences with Cloud, Big Data, Data Science/Analytics, Microservices are a big plus
• BS/MBA in related discipline


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