I see that you have been with BPO Industry for quite a while â" but have you given thought about the next step in your career? Well, let me help you out to take that next imperative step. I would like to introduce you to Lester Info services Pvt. Ltd. We are a premier technology solutions and business services company headquartered in USA that is focused on building innovative solutions that create value for businesses and consumers. Our organization has grown to over 800 professionals across US and India and is projected to grow steadily. I have a job opportunity for you, which seems to be an ideal subsequent step in your career. The position that Iâm hiring for will be best for you to begin as a Sr. Process Associate for the worldâs premier Independent technical support service provider. I am sure you have the below skills set to qualify for the opening, I. Excellent communication skills II. Minimum 6 months of International BPO experience III. Education: HSC or above IV. You are open to work in 24/7 rotational shifts Assuring you a salary up to 3.15 Lac p.a. and delectable incentives. Along with transport facility between, Central Line (Byculla - Ambernath - Badlapur) & (Thane Godbandar road - Byculla - Badlapur) Harbour Line ( Panvel - Sion - Kurla)
If you are willing to take the next imperative step, please feel free to contact me(POOJA) on 8879984233 and I would be more than glad to help you with the interview process OR you can directly walk-in on the below mentioned Venue and meet me, Venue: MEET HR POOJA Lester infoservices, C-64 TTC Industrial Area, Nr. Sun Ravi Bus Stop, Turbhe, MIDC Road, Navi Mumbai. 400705. Interview Timings: 11:00 AM â" 5:00 PM
With Regardsâ Pooja Hari. 8879984233 Talent Acquisition.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases