We have an Urgent Opening for Oracle Apps Technical Consultants with our Esteem Client IN Pune. Better Work Culture. Great Experiance.
Job Description: Candidate should have alteast 4-10 yrs of Exp in Oracle Apps Technical. Should have worked extensively on Report, Interface, Conversion, Extension, Forms. Candidate should posses experience in Oracle Application Framework. OAF Exp is Mandate.
We are a 15 year young ISO 9001:2008 certified IT consulting company. We provide IT subcontracting/outsourcing services to our CMM Level 5 and MNC clients across India and the world and are the preferred partners to most of our customers.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases