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Urgent Opening For Male Hotel Manager

Company Name Confidential

Keywords / Skills : Hotel Management, BHM, Sales Representative, Sales Officer, Sales Trainer

0 - 4 years
Posted: 2019-04-18

Industry
Hotels/Restaurant
Function
Hotels/restaurants
Role
F&B Manager
Front Office Manager
Guest Relations Manager
Restaurant Manager
Salary
1.30 - 2.10 lacs
Posted On
18th Apr 2019
Job Description
Major job responsibilities:

Post live audits - Conduct post live audits with the purpose to:

Review and validate the PTA done on the property and generate a PTA anomaly score

Identify and resolve issues faced by staff/property with respect to guest experience and Hotel platform

Regular Rooms audits

Conduct various quality audits for recommended rooms and property inventory in the cluster

Conduct investigation post customer escalation to validate concern

Highlight any concern areas to the ground team for speedy resolution

Take all necessary actions for any room not meeting desired standards

Staff training

Train all hotel staff and hotel managers/property managers on identified themes for great hospitality and observed concern areas



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