Send me more jobs like this

Urgent Opening For L1 Support Profile IN Bangalore IN A Leading Mnc

Keywords / Skills : Technical support, IT Support, ITIL, incident management, incident

Posted: 2018-12-04

Industry
Recruitment/Staffing/RPO
Function
IT
Role
Technical Support Engineer
Posted On
4th Dec 2018
Job Ref code
301118001092
Job Description
We are currently hiring for the position of L1 Support profile for for a leading MNC!!

Role: IT Servicedesk
Need to provide IT solutions to clients via calls,emails,chat.
Experience : 2 to 5 years of relevant experience

Primary roles and responsibility:

Excellent Communication skills (Verbal and Written)
Supporting international (Europe) clients over the phone or email or chat.
Ability to understand incidents/problems quickly
Function as first point of contact for incidents and service requests from end users.
Good documentation skills
Co-ordination with L2/L3 teams.

Desired candidate:
Should have excellent communication skills and relevant experience.

Eligibility Criteria :
1.Graduate (or) Post Graduate with (2 to 5 years) experience in any of the above mentioned skill sets can apply.
2.Should have good technical skill.
3.Minimum 15yrs of regular education (10th + 12th + 3 years Graduation)
4.Not more than 2 years of gap in Graduation or Employment.
5.Relieving letters from all the previous companies are mandatory.
6.Should be flexible to work in any shifts
7.Experienced in L1 -Support
8.Excellent Communication skills (Verbal and Written)
9.Good knowledge on ITIL framework
10.Ability to understand incidents/problems quickly
11. Good documentation skills
12. 2-5 Years of experience in Service Desk

If you are interested kindly send your resume along with with PAN card number in [HIDDEN TEXT] or call 8820516185

References are appreciated.
Thanks & Regards
Bidisha Hira
Sr. HR Recruiter
Mid Management - ITES
2COMS Consulting Pvt. Ltd. Desired Candidate Profile
Please refer to the Job description above

About Company

2Coms Consulting Pvt Ltd. 2COMS is a Human Supply Chain company. With over 2500+ employees and a Pan India Presence, we offer a suite of services covering Talent Management, Talent Acquisition and Talent Creation Solutions.
Similar Jobs
View All Similar Jobs


Walkin for you