As a Senior Developer, you are responsible for development, support, maintenance and implementation of a complex project module. You should have good experience in application of standard software development principles. You should be able to work as an independent team member, capable of applying judgment to plan and execute your tasks. You should have in-depth knowledge of at least one development technology/ programming language. You should be able to respond to technical queries / requests from team members and customers. You should be able to coach, guide and mentor junior members in the team.
Job Location : Hyderabad
Notice Period : Immediate to 15 Days
Name:As per the Passport:
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Type Of Employment:contract / Permanent:
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Notice Period :not more 7 days:
Availability F2F Interview weekdays:
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases