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Urgent opening for IT Technical Support Executive

Keywords / Skills : Technical Support, Technical Support Executive, IT Helpdesk, Technical Support Engineer, TSA, Tech Support, Hardware and Networking, Hardware Installation, Network Engineer, Network Administrator

3 - 5 years
Posted: 2018-09-10

Nationality
India
Industry
ITES/BPO
Function
IT
Role
Technical Support Engineer
Network Administrator
H/W Installation/ Maintenance Engg
Education
BCA
BE
BTech
BSc
ME
MTech
MS
Stream:
Computers
Computers
Computers
Posted On
10th Sep 2018
Job Description
• install and configure computer hardware operating systems and applications.

• monitor and maintain computer systems and networks.

• talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues

• troubleshoot system and network problems, diagnosing and solving hardware or software faults

• replace parts as required

• provide support, including procedural documentation and relevant reports

• follow diagrams and written instructions to repair a fault or set up a system

• support the roll-out of new applications

• set up new users' accounts and profiles and deal with password issues

• respond within agreed time limits to call-outs

• priorities and manage many open cases at one time



About Company

jkl indiasolutions pvt. ltd. operates in telecom industry.
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