Designation : Guest Relation Executive (GRE)
Job Description :
• Escorting guest
• Reverting calls and queries
• Arranging meeting room
• Facilities services to guest/ Visitor at site
• To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times.
• To greet and seat guests, according to the established standards of performance established for the company.
• To take and manage reservations.
• To follow all telephone usage guidelines, using the guests name and standard greetings.
• To wish guests goodbye as they leave the premises.
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• To report for duty punctually wearing the correct uniform and name tag.
• To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
• To maintain good working relationships with colleagues and all other departments.
• To read the Employee Handbook and have an understanding of and adhere to the rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs.
• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.
• To attend training sessions and meetings as and when required.
• Minimum HSC / Graduate
• Excellent in English Communication Skill
Job Location : Mumbai (Bandra)
Experience : min 2 years
Days of working – 5 Days
Salary : Up to 32k (Depend on experience & interview)
Note : Require Only FEMALE Candidate.
Dress Code – Saree Compulsory
If interested in the profile kindly send us your updated CV with Recent passport Professional photograph on [HIDDEN TEXT] or call on the below mentioned number.
Also we kindly request you to forward the above opportunity to your friends / refer some of your friends or colleagues who are seeking change in their career.
Thanks & Regards
Renuka Parmar | Recruitment Consultant |PARC Kalite Consultant |
|Mobile: + 91 9137414770
Email: [HIDDEN TEXT] |