ResponsibilityÂ is to manage Business the Channel. Constant Recruitment, Training & Development of City Managers and Consultants. Ensure healthy contribution margin of the channel. To achieve monthly, quarterly & yearly business targets through desired relationship management for Agency Sales and Cross Sales. Able to onboard Mobile, Home and Laptop retailers in Tier 2, 3 cities with without city managers. Planning different ways of Hiring these OACs. Ensure City managers are properly Training the consultants.
Desired Candidate Profile:
1. MBA Graduates with 6-7 years of experience in agency model. 2. Good Communication Skills.Â 3. Good team building skills.
4. Training and motivation capacity. 5. The candidate should have practical intelligence and ability to handle different sales related situations. 6. Ability to work in high pressure environment.
Interested Candidate's can mail their Cv's on below given details.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases