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Urgent opening for CCE for Freshers/Experienced in Kolkata

Keywords / Skills : BPO, KPO, Call Center, Voice Process, International Call Center, Knowledge Process Outsourcing, Nonvoice, Chat, Non - Voice, Techical Support Executive, Customer Care Executive

0 - 5 years
Posted: 2019-01-25

Job Description
Greetings from 2COMS Consulting Pvt Ltd

Hiring is going on for Customer service in Kolkata

Work Location: Kolkata

Qualification: Under Graduate/ Graduate/ Post Graduate 

Job Description :

*Align individual goals with team objectives (work cohesively with the team)

*Complete mandated training days for self

*Perform quality tasks for team as an additional responsibility

*Ensure quality monitoring and audits for the Process Executives to identify areas of improvement for the team or individuals; feed information to the trainer and / or conduct refresher training 

*In the absence of the PL and TL, perform the following tasks when assigned:

*Handle escalation calls

*Manage service levels on a day-to-day basis

*Manage break schedule on a day to day basis

*Communicate and manage transport delays 

Starts with 2 to 4.25 LPA based on experience

Then here’s a Chance to All you Guys!

Call/SMS Pritam : 8276850804 and Join the TOP MNC’s

Walk-in to our Office & Walk out with an Offer letter For Sure.
Available Positions:-
Customer Support
Technical Support

Interview Rounds:-
Voice & accent

Do Carry:-
2 Copies of Resume
2 Passport photograph

You can always refer your friend for this Job. Forward this mail to your friend.

Contact Person: Pritam 
Contact No. : 8276850804 

About Company

2COMS consulting Private Ltd. started operations in 1999 as a recruitment and staffing solutions company and since then has been successful in placing 5000+ candidates in the top IT and ITES companies.

2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.

2COMS focuses on verticals like KPO / BPO / IT / Insurance, Banking and Finance / Telecom and Retail Pharma / Sales.

2COMS offers its clients end to end recruitment solutions tailor made to suit all kinds of manpower requirements.

Since its inception, 2COMS, with its domain expertise, enhanced business performance combined by focused insight and innovation, has gained a sound reputation amongst companies in businesses across all industries.

By Formulating effective strategies, we have gained a sound reputation of a premier staffing and recruiting Company, enabling us to attain the leading position in the industry. We are the preferred recruitment partners tomost of our clients. 2COMS efficiently services large-scale recruitment needs of its clients by its focused and integrated approach of flexibility, effective strategy, business expertise and powerful research capabilities.

Walkin for you