About SecUR SecUR Credentials Ltd is Indiaâs first and only listed background verification companies. We are also one of Indiaâs largest background check companies with pan-India coverage and operational capabilities across the globe. We firmly believe in the value of integrity and pursuit of excellence. Supported by state of the art technology, our services have been integrated into HR systems for over 1000 large companies across sectors. A thought-leader in the background verification space, we at SecUR Credentials are committed to elevating the integrity index of India Inc, one company at the time. We are the name behind four million intelligent hiring decisions and that number is only growing
We have urgent opening for CA . Kinldy mail your updated biodata along with current CTC and notice period.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases