Role - Application and Platform Security Shift US - 6pm to 3 am Location - Noida Notice period - 40 days Requirements - At least 4-5 years of experience in application security and penetration testing - Technical knowledge of application security scanning tools required e.g. Fortify, Veracode, Rational AppScan etc - Strong knowledge of application development process (including mobile) and security frameworks like OWASP - Strong understanding of technical information security concepts
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases