Role Description : Design, build and configure applications to meet business process and application requirements. Must have Skills : SiteCore Good to Have Skills : Industry Strategy Good Knowledge of NET, C / VBNET, ASPNET, MVC, SQL Server Knowledge of Sitecore Templates, Layouts, Components, Dynamic Bindings, Sitecore API, Rendering At least 1 Sitecore Project Experience across all phases of SDLC Knowledge of Pipeline, Events, Hooks At least 1 year of experience in Sitecore Expertise in Information Architecture Knowledge of Sitecore Caching Knowledge of Lucene / Solr / Coveo Knowledge of Serialization mechanisms in Sitecore Performance Tuning of ASPNET / Sitecore sites Publishing process and trouble shooting Knowledge of Sitecore Deployment Architecture Good to have: Usage of Multisite Manager Sitecore DMS feature of Email Experience Manager Analytics Sitecore Upgrade Content Migration
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ICS Consultancy Services is a professional recruitment firm established is 2000, catering to the needs of various companies across verticals. ICS is based out of Bangalore & services clients across the country & abroad.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases