We are pleased to offer you the job opening at NextGen:
About the company:
NextGen was founded in 2002 with the mission of providing world-class software development services at any scale,to provide really flexible, agile, hi-tech and high quality services irrespective of size of project or client.
Sector:It Microsoft certified silver partner. We customize, develop and maintain applications on platforms like Microsoft CRM, Microsoft SharePoint and mobile applications along with Internet Marketing Services.
For additional Information please log on to company website http://www.nextgenwebservices.net
Position: .NET WEB DEVELOPER
Kindly revert with your updated CV for the opening shared.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases