International Academy of Logistics Management established in the year 2011 with the aim of imparting professional knowledge and training in field of Logistics, Supply Chain, Shipping and Airlines.
Now we are hiring MBA graduates both experienced and freshers for our Kottayam branch as students coordinator cum faculty. MBA in Logistics and local candidates are more preferable. Training will be given by experienced hands. Negotiable Salary.
IALM EDGE IALM EDGE is an offshoot of International Academy of Logistics Management established in the year 2011 with the aim of imparting professional knowledge and training in field of Logistics, Supply Chain, Shipping and Airlines. We are the top Institute that provide Logistics Courses in Kochi, Kerala, India. Over the years we grew up to be an institute with excellent credentials and hundreds of students have been benefited by our training programs and are now placed in reputed companies in India and abroad.
IALM EDGE is backed up by an expert team of professionals who have been working in the field of Logistics, Shipping, Airlines, Information Technology, SAP, Digital Marketing and Management at senior levels. We are providing long term and short term courses and training programs in all the above verticals.
We aim at providing high quality services to aspiring students seeking admissions in India & abroad. We assist them in getting entry into international academic institutions of repute for students desirous of increasing their quality through empowering them with industry based skill development programs.
We provide excellent HR solutions to companies seeking HR outsource works and help candidates looking for suitable jobs to be placed as per their skills and abilities in all domains. We are considered as one among the top placement service providers in India.
We adopt innovative teaching methodologies like Online Teaching to students who cannot make it to regular class rooms. We have also established virtual class rooms at outstation locations to enable maximum individuals to benefit from our expertise.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases