Urgent opening for App Development Manager for Leading MNC Company. Location : Mumbai (Andheri East) Company : The E-Learning Institute (MNC) Experience : Minimum 3 years of experience in App Development. Salary : No bracket for right candidates. Position : App Development Manager / Officer. Job Role and Responsibilities.
i. Personality: either a Debater or Adventurer or Virtuoso ii. Average communicator with an ability to articulate requirement iii. Take complete ownership of the task assigned (Result oriented & time bound) iv. Passion towards education domain with a long term horizon,
If you are interested please share your CV at [HIDDEN TEXT]
Contact Number : 9123641501
Desired Candidate Profile Please refer to the Job description above
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases