Unified Communications Engineer - Cisco Expert

Job Summary

Cognizant Technology Solutions Asia Pacific Pte. Ltd
IT/Computers - Software
Years of Experience
5 - 10 years
Posted On
7th May 2019
cisco, CUCM

Job Description:

Job Title: Unified Communications Engineer

Location : Singapore


• Knowledge in current releases of CUCM & Related components

• lead and/or participate in regional & global projects

• Knowledge in Video Conferencing systems such as Acano, VCS, Expressways, MCUs & Telepresence is a plus

• providing day to day support for all Unified Communications & Collaboration (UC&C) systems in our environment.

• Provide day to day support for all Voice & Video Infrastructure, deal with carriers and assist in troubleshooting issues.

• Must be able to review UC&C related costs and provide recommendations on cost savings ideas.

• Perform maintenance and coordinate with external vendors. Read and understand monitoring system reports concerning systems functionality.

• Coordinate with project management pertaining to project related tasks. Ensure that compliance with existing services is constantly updated.

Job Responsibilities:

• Must have knowledge in current releases of CUCM & Related components.

• Should be able to lead and/or participate in regional & global projects.

• Must be willing to work on day to day operational BAU issues & requests.

• Must have ability to clearly communicate and Interface with internal clients for daily support.

• Must have ability to function in a fast-paced organization.

• Must have ability to providing input and recommendations for areas of service delivery improvement.

• Knowledge in Video Conferencing systems such as Acano, VCS, Expressways, MCUs & Telepresence is a plus.

About Cognizant:

Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on Fortune 500 2017 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us on Twitter: Cognizant


About Us:

Cognizant is a global leader in business and technology services that helps Clients bring the future of work to life – today – in a business environment that is being transformed by accelerating globalization, virtualization, and the shift toward cloud technologies.

We continuously seek the “best and the brightest” when we recruit new employees, and we’re consistently an “employer of choice” at leading engineering and business schools around the world. Our domain industry specialists have well-established backgrounds working with companies in the industries we serve.

Our teams and their talent are a principle reason that we consistently outperform the competition.