Job Description ? Plan and implement new designs ? Conduct an ongoing user research ? Test new ideas before implementing ? Optimize existing user interface designs ? Communicate with clients to understand their business goals and objectives ? Gather and evaluate user requirements in collaboration with product managers and engineers ? Combine creativity with an awareness of the design elements ? Create prototypes for new product ideas using storyboards, process flows and sitemaps that... Skills ? Portfolio of design projects. (must) ? Strong knowledge of HTML5, CSS3 & LESS/SASS ? Knowledge of wireframe tools (e.g. Wireframe.cc and InVision) ? Up-to-date knowledge of design software like Adobe Illustrator and Photoshop ? Team spirit; strong communication skills to collaborate with various stakeholders ? Ability to discuss and explain design options ? BSc in Design, Computer Science or relevant field
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases